I had a great overall experience working with Infinity Solar. The entire team was professional and the process was smooth. I really appreciated how they documented each step of the... read more project workflow and had assigned points of contact, whom I could refer to if I had any questions. Additionally, notifications were given through a online digital platform so it was easy to access and review from any location.

At first they were amazing. The process started back in may. I had regular updates and was kept apprised of the work and what to expect. Then the panels were... read more installed and I was left flapping in the breeze. I pointed out a few areas of concern, like unsafe ladder use, the fact that I ended up having to spend half a day spotting for one of them, the disrespect they displayed for my property bucking large chunks of metal onto a lower roof rather than throwing it to the ground, dislodged sprinkler trims inside the house, changing plans and methods mid install without telling me because their initial inspection failed to identify challenges but to all of this I got excuses, justifications, and defensiveness. But the most egregious thing is that the crew smashed large areas of my attic insulation to a level below the rafters in many places. There is effectively zero insulation in large portions of my attic now. They even agreed this was an issue and they agreed to my request to have new insulation blown in to repair it. Cut to today, the system was finally turned on only last week and I still cannot monitor it because the right hand has no clue what the left hand is doing around there apparently. I had an appointment today to have that last piece taken care of - no show. So I called and found out there was no record of my appointment with more non apology excuses but they did happen to have someone in the area to take care of 1/2 the setup but I still can’t monitor my system because yet another person has to come get back on my roof to get numbers that the install crew could have and should have given me way back in June! The worst however, is the person they sent after agreeing to blow in insulation showed up today with no insulation, no machine, and told me he was instructed to “re-fluff” the compressed insulation. In what world does that even make sense? You cannot simply refluff blown cellulose insulation. I am beyond done with these clowns trying to gaslight me like this. Next stop BBB and then my attorney if it comes to it. I have to wonder if all the glowing reviews are based off the up front contact? I sure was impressed in the beginning but now I rue the day I ever let them in my front door. I am updating my review of infinity, and while I still stand by my experience during installation I sincerely hope that was just due to growing pains. I hope others have had better. That said I am adding 2 stars back because since posting this the folks at infinity have checked in a couple of times just to see if I had any concerns and make sure I am still having a good experience with the system, which I have. It may have taken a bit of time, but they did make everything right in the end and remained responsive and helpful. I might reconsider them again in the future.

Great people to work with on all levels. Awesome services. Thanks to you all. 🙂

Very easy to work with, walked us through the process step by step. No guessing or waiting. Excellent company to do business with.

I thought they were very professional, courteous, got the job done in the time frame they said

Wow just Wow!! These guys were so amazing. Everyone from the sales department, solar coordinator, and monitoring department all amazing. As well as the installation crew! Infinity solar... read more was on top of it all. They walked me through the entire process with great communication every step of the way. I couldn’t be happier. Every single person I dealt with at this company has been amazing. 10/10 highly recommended!!

My solar project was an exercise in Murphys Law. I had a 50yr old main box, that if wired correctly would have handled the new system, but the old... read more box was not originally wired correctly. No way to really know this until after the fact. My house was not grounded correctly. The owner of the house (Me) was demanding and changed plans shortly after the install. Infinity took care of me. Pacific Power shut off power to the house when the problem with the box was discovered. Infinity replaced the box, system inspected, and power restored in less than 24 hours. There was an additional cost for the new main box, but their price was competitive with 3 other electricians I had contacted, and they had it done immediately. When I requested additional solar panels be installed for mostly aesthetic reasons, they were able to accommodate in a timely manner. I know I was difficult to work with, but it's my house. Post install, I am very satisfied with my energy savings, quality of job, and look of the project. They were the first solar company to present me with a plan that saves me money from day one on my electrical bills, while also adding to the value of my house. Without hesitation, I recommend them to anyone looking to go solar.

I will admit my husband and I put off going Solar for years. Many salespeople have been on our doorstep, but it wasn’t until Austin King of Infinity Solar that... read more I knew the move to Solar was definite. No strong arm sales tactics, or schmoozing, rather lots of valuable information and education. Then I met Andrea who coordinates the process with ease and holds your hand if needed. Both Austin and Andrea answered any question asked from contract all the way through activation and always responded quickly. Every EMPLOYEE is professional, knowledgeable, and rather nice. I capitalize employee because unlike most Solar companies who sell you the product and then they’re gone because they outsource to third parties, Infinity Solar handles everything in house. Even now a couple of months post activation, I received a check-in call from Elias. I recommend going Solar and definitely choosing Infinity Solar.

The Micah and installers were very Profesional, 2 thums up and it's local company

Happy with the end result of a smooth installation and fully functioning set of panels. At times the handoffs between all the various employees was confusing but good customer... read more service experiences.

Infinity Solar has been an amazing company through my solar journey. They are extremely knowledgeable about solar, the costs, the savings, and the tax breaks you can get from it.... read more I unfortunately got stuck in a contract with another company that I was too late to cancel with. Infinity offered to buy my contract out and still install solar at a much cheaper price. If you decide to get solar you need to do yourself a favor go with Infinity Solar.

I have no complaints about this business. The workers even showed up on a day when there was an inch of snow on the roof, to make adjustments required by... read more the inspector. Everyone involved in my installation, including in-house office people, were helpful, informative and friendly. I am happy with my choice!

Love my solar!! Infinity did a great job designing and installing my solar. They even worked with the electric company for a smart meter. I have... read more enjoyed the minimal electric payments, but love it even more that I’m making my own power and then some. I would recommend solar and Infinity to anyone.

The solar installation was quick and on time. The panels are working fine and my electric bill has been reduced.

My 1st experience was with the original salesman who was only interested in getting the sale then totally ignored me. After I was able to talk with another person who... read more actually cared everything went perfectly and all other representatives were of enormous help. The solar is hooked up and has been working for over two months now. Everyone has gone that “extra mile” to make sure I’m happy and the system is operating as it should. I would absolutely recommend Infinity Solar

Company was very communicative and would respond quickly to questions I had! Would refer them for others to use in purchasing solar for their homes!

The process seemed long, but I was informed all along, the installers were proficient and pleasant, and I am pleased with how my electric bill went down - to almost... read more a fifth of what it was at the same time last year.

Infinity Solar USA was incredibly easy to work with every step of the way. I'm very happy with my solar panels. I highly recommend this company.

Great Solar company to work with and do business with, very responsive and professional.

Good customer service, personable and very professional.

Solid people, and quick, great work! Highly recommend.

They designed a great system. They over promised and under delivered on the timeline of our solar project. Install was originally scheduled for 1 day which then turned... read more into 4 days, and we were still waiting on one more component for a few weeks. Once installed we had to wait for two of the hot sunny weeks before PGE could even inspect it and another sunny week before they could install the new net meter and turn the solar on (only PGE can do this). Again overpromise and under delivered on what they said the timeline would be. Because of this we missed a lot of sunny days in the summer when we should have been banking those energy credits for the gray months. I like the finished product, but curb your expectations when it comes to timing.

Overall experience with infinity Solar is very good. My system is up and running and working very well. The company monitors my system and informs me of any issues they... read more see and address the issues promptly.

We're happy with our experience so far. We are lucky to have a large south facing roof. Setting up the payments so that it just replaces your electric bill (at... read more a lower cost) was really easy. The installation process didn't need much from us. And when one of the panels wasn't producing for whatever reason, they quickly came out and fixed it without trouble or cost for us. We started getting power right away even when it was overcast/rainy, and then since the sun has been out we've already started accumulating credits for the darker seasons. I'm not an expert and don't have other companies to compare them to, but infinity solar has worked out great for us so far!

I’m so happy with their service. I even referred couple of my neighbors and they also went with Infinity solar. Thank you for your amazing service and on time customer... read more support. I would love to recommend them.

We had solar panels installed on our home and we’re very pleased with Infinity Solar and their team. Not only did they do a great job but they are one... read more of a small number of Solar Companies in the NW with Pearl Certification which helps us if we sell our home! If you’re considering solar, you can’t go wrong with Infinity Solar and with PGE raising rates next year, you better not wait!

Had a great experience with Infinity. Sales team was extremely knowledgeable and helpful. Install team was professional and clean. I'd buy from them again.

The estimator was prepared with a written estimate and answered all my question. Being new to solar panels, I had a lot. He was not high pressure. After signing... read more papers for the panel installation I was assigned a project coordinator who walked me through every step from permitting to installation. The actual installation was one day. The crew was professional, answered my question and cleaned up thoroughly. I was given a time frame for inspection and meter replacement and they were spot on. I was given heads up that the power company would be emailing me and what to expect. Very professional. I would recommend Infinity Solar for anyone considering solar panels.

Very Professional. They also check up on you from time to time.

We're happy with our experience so far. We are lucky to have a large south facing roof. Setting up the payments so that it just replaces your electric bill (at... read more a lower cost) was really easy. The installation process didn't need much from us. And when one of the panels wasn't producing for whatever reason, they quickly came out and fixed it without trouble or cost for us. We started getting power right away even when it was overcast/rainy, and then since the sun has been out we've already started accumulating credits for the darker seasons. I'm not an expert and don't have other companies to compare them to, but infinity solar has worked out great for us so far!